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Your operations, handled.

Whether you need a job done right now or a team running fulfillment every day, Saltbox has two services built for how you actually work.

Everyone has an SOS moment

When you have a job that needs doing right, that’s an SOS moment, and we built an entire service around it.

The surprise shipment

A large shipment is arriving this week. You're already packed into back-to-back meetings. Somebody needs to receive it as soon as it arrives.

The move-in madness

You just got your Saltbox suite, and you need shelving built, inventory slotted, and everything set up so you can start selling. Not next week. Now.

The "where is everything?"

Your suite has slowly spiraled. You can’t find the SKUs your customer just ordered, and you’re pretty sure there’s a box of samples somewhere.

The big reset

Your suite needs a full reorganization before your next restock. Shelves moved, zones redrawn, everything back in order. A clear project with a clear finish line.

The relabeling marathon

500 units need new barcodes before they can ship. You’ve got a label printer and a deadline, but not the time or sanity to do it yourself. One job, one deliverable, done.

The one-time job

You’ve got a project with a clear finish line and a deadline breathing down your neck. You don’t need a new hire. You need it done right, once, and fast.

Saltbox Operations Support

Tell us the task, set the deadline, and a trained Saltbox team handles it in your suite. No hiring, no payroll, no commitment. Book through the Saltbox App, get it done as soon as tomorrow.

Receiving and put-away

A shipment arrives and you’re short-handed? We break it down, count it, and put it away in your suite.

Container breakdown

Container arriving and you’re buried? We’ll break it down and get everything sorted before the dock closes.

Inventory counts

Cycle counts, full inventory audits, and verification done by someone who knows your space.

Pallet wrapping and staging

Outbound pallets wrapped, staged, and prepped for carrier pickup, ready to go.

Suite resets and reorganization

A full reorganization before a big restock, scoped once and done. Shelves moved, zones redrawn, everything back in order.

One-time project work

Whatever the job is, if you can scope it and it has a clear finish line, we’ll get it done.

$45 /hour

Billed in 15-minute increments

Flat rate, every location. If you only need 15 minutes, you pay for 15 minutes. No minimums, no contracts. Book through the Saltbox App.

Talk to an expert

How SOS works

No onboarding, no setup, no commitment. Book it, and we handle the rest.

1

Book it

Open the Saltbox App, select SOS, describe the task, and pick your time window.

2

We prep

Our team reviews the task, assigns the right crew, and shows up ready to work.

3

It’s done

We complete the job and you get billed for the hours worked. That’s it.

Saltbox Fulfillment

Planning a week-long vacation? Scaling past what you can pack yourself? Want to focus on growing your brand instead of taping boxes? Saltbox Fulfillment is a structured operation built in your suite, run by our team, using SOPs designed around your brand. You stay in control of quality. We handle the rest.

Core fulfillment

Pick and pack

From $3 /pick

Per-pick pricing. Volume-driven.

The daily engine. Orders come in, we pick, pack to your brand spec, and ship.

  • Daily order pick-pack-ship
  • Custom packing to brand specs
  • Shopify and Parsel integration
  • Shipping label generation
  • Quality checks on every order
  • Performance tracking via Pulse
Talk to an expert

Specialized work

Fulfillment projects

From $45 /hour

Billed in 15-minute increments.

Everything that supports fulfillment beyond standard pick and pack. Billed hourly, run by our team using your SOPs.

  • Kitting and bundling
  • Inventory counts and cycle counts
  • Labeling and relabeling
  • Returns processing
  • Product prep and assembly
  • Custom project work
  • Run to your custom SOPs by our team
Talk to an expert

Take a vacation

Your fulfillment runs on schedule whether you’re in the building or on a beach.

Focus on growth

Stop packing boxes. Start building your brand, running ads, and landing wholesale accounts

Keep your quality

We build SOPs around your brand standards. Every unboxing experience is consistent because it’s your process, executed by our team.

How Saltbox Fulfillment works

Fulfillment isn’t something you just book. We build a custom operation for your brand. Here’s what onboarding looks like.

1

Discovery and scoping

An onboarding is scheduled with our team to learn your systems, processes, and overall operations. This is then used to confirm the correct pricing tier for pick and pack, fulfillment projects, or both.

2

Suite setup and station design

We recommend dedicated pick and pack zones, staging areas for shipping supplies, and printer configurations for optimal suite setup. Implement recommendations on your own, or hire our team to set them up on your behalf for a project rate.

3

Custom SOP build

We build a standard operating procedure specific to your brand: pick flow, packing instructions, box selection, quality checks, and exception handling.

4

Platform integration

We connect to your order source, whether Shopify, ShipStation, or Parsel, so orders flow directly to the fulfillment team. No email chains.

5

Test run and calibration

We run the first batch together to validate the SOP, confirm packing quality, and set performance benchmarks for your complexity tier.

6

Ongoing visibility in the Saltbox app

Fulfillment runs on a regular schedule, and performance is tracked in real time. Get visibility into picks per hour, error rate, and volume directly within the Saltbox App. Need something adjusted? You'll have a direct point of contact.

Saltbox Operations Support (SOS)

After years of chasing my 3PL to get basic SLAs honored, the difference at Saltbox was immediate. We built a plan together for the transition, and they executed every step. The communication, the finer-grain control, the hands-on support: the fidelity of touch Saltbox has with your operations is just bar none. I literally just signed another year.

Conrad Kurth

Founder, Cyclone Pods

Saltbox fulfillment

I run three businesses, so I needed fulfillment handled without me being on-site every day. The Saltbox team built our SOPs from the ground up. They're invested, they pay attention to our needs, and we figure out the best way to streamline things together. Our goal is to create a better unboxing experience for our customers, and Saltbox is what makes that possible.

Jonathan Miskevich

Operations Manager, Samovar Tea

Which service is right for you?

Saltbox Operations Support (SOS)

$45 /hour

A scoped job, done right. Tell us the task, set the deadline, and a trained Saltbox team handles it in your suite, as soon as tomorrow. Booked through the Saltbox App.

Billed in 15-minute increments.
No commitment.

  • Receiving and put-away
  • Container breakdown
  • Suite setup and reorganization
  • Shelving and racking builds
  • Pallet wrapping and staging
  • One-time project work

Saltbox Fulfillment

$3/pick or $45/hour

A structured fulfillment operation run from your suite with custom SOPs, platform integrations, and a dedicated team. Built for when you're ready to be hands off. Your orders. Your brand. Our team. Booked through the Saltbox App.

Pick and pack from $3/pick
Fulfillment projects from $45/hr
(15-minute increments)

  • Pick, pack, and ship daily orders
  • Kitting and bundling
  • Shopify and platform integration
  • Returns processing
  • Ongoing performance tracking

Not sure which service you need? Start here.

Tell us what you need, and we’ll point you in the right direction.

I’m moving in and need help building shelves and setting up

I’m moving in and need help building shelves and setting up

I have a container arriving and need someone to receive it

I have a one-time job that needs to get done, and fast

I need a recurring inventory or labeling process handled

I ship 30+ orders a day and need a team to handle fulfillment

I need kitting, bundling, or custom product assembly

I’m planning a vacation and need my fulfillment to run without me

I have overflow inventory and need extra storage

Saltbox Operations Support,
$45/hour

Saltbox Operations Support,
$45/hour

Saltbox Operations Support,
$45/hour

Saltbox Fulfillment (projects),
$45/hour

Saltbox Fulfillment (pick and pack), from $3/pick

Saltbox Fulfillment (projects),
$45/hour

Saltbox Fulfillment (projects),
$45/hour

Saltbox Fulfillment (pick and pack), from $3/pick

Need extra space? Add Flex Storage.

On-demand overflow storage for when your inventory outgrows your suite. No long-term commitment.

$10 /pallet/day

Learn more