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Frequently asked questions

From our pricing to our people, your questions answered.

Co-warehousing is a relatively new concept. Below are common questions businesses have for us. Need further information? Reach out to our team of experts.

Saltbox is home to more than 800+ businesses across America
A man and a woman collaborating at a desk, looking at a laptop screen. The man is wearing a 'Saltbox' branded shirt, suggesting their involvement with the Saltbox organization. The setting is a modern office space with minimalistic decor, including a small plant in the background.

Co-warehousing is a new concept. Below are common questions businesses have for us. Need further information? Reach out to us.

Saltbox is home to more than 800+ small businesses across America

Frequently asked questions

How flexible are Saltbox’s membership plans?

Saltbox offers flexible, month-to-month membership plans that allow businesses to scale their space and services up or down as needed. This flexibility ensures that businesses can adapt to changing demands and grow at their own pace without being locked into long-term contracts.

What are the benefits of using Saltbox’s Parsel platform for shipping?
  • Cost Savings: Save up to 30% on shipping costs with competitive rates.
  • Efficiency: Optimize pick-and-pack workflows to save time and improve order accuracy.
  • Speed: Access to local, regional, and emerging carriers for faster delivery times.
How does Saltbox support ecommerce businesses in scaling their operations?

Our facilities include flexible warehouse suites equipped with essential logistics tools like loading docks, packing stations, and climate control. Additionally, we provide onsite logistics services such as inventory receiving, in-suite pick and pack, product assembly, and more through our dedicated workforce.

How does Saltbox accommodate the growth stages of ecommerce businesses?

Saltbox provides membership plans for different growth stages, from the Starting Shipper plan for new businesses to the Pro Shipper plan with dedicated warehouse suites and advanced logistics support for growing brands. This scalable approach ensures you have the space and resources needed at every stage of growth.

How does Saltbox’s community environment benefit small businesses?

Saltbox fosters a collaborative community where entrepreneurs can connect, share knowledge, and support each other. Members benefit from community events, co-working spaces, and networking opportunities.

What services are available to Saltbox members?

Saltbox offers a wide range of services to members, including but not limited to:

  • Concierge services (included): Inventory and package receiving (first 15 minutes), mail receiving, and a professional mailing address.
  • In-suite pick and pack: Weʼll ship your direct-to-consumer orders from your warehouse suite. Pricing starts at $3 per order, with supplies and shipping costs being additional.
  • Special projects: For $45 per hour, you can choose from an a-la-carte list of tasks performed by our eForce team, such as FBA prep, wholesale order fulfillment, kitting and bundling, product assembly, quality inspection, and  inventory cycle counts.
Does Saltbox offer order fulfillment services?

Saltbox is the perfect destination for ecommerce businesses looking for help with fulfillment. As opposed to the typical 3PL or warehouse model, you can keep your eyes on your operations and come and go from your warehouse suite as you wish.

We offer in-suite pick and pack services starting at $3 per order for direct-to-consumer order fulfillment. All orders are shipped using our Parsel software to get members the best rates and unlock new and emerging carriers in select cities.

Still have questions?

Our experts are here to help with any additional information.