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FAQs

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What is co-warehousing?

In isolation, business owners like you rarely have the resources to find work spaces built for their unique needs .

But when those business owners come together in one central location (like Saltbox), they can access both the spaces and services they need individually and benefit from shared knowledge and a sense of community.

That’s co-warehousing.

What type of business can I operate at Saltbox?

We are home to a diverse array of businesses, and hope you can make Saltbox your home. We accommodate companies that manage physical goods, such as e-commerce companies, hardware companies, distribution, light production, resellers, and many more. Because we are a shared space, we have to maintain a safe and cohesive space for all our members. We have limitations on allowing companies engaged in the production or sale of hazardous materials, noisy production processes, and other restrictions based on our certifications. We also have some restrictions based on regulations or laws that are state or city specific.

How do I know how much space I’ll need?

Saltbox offers dedicated and flex space options; we love learning about your business needs and how we can find the perfect space for you and your business. Book a tour to learn more!

How do I become a member at multiple locations?

We would love for you to become a member at any location that is convenient for your business across our network of locations. To inquire about extending your membership to a second or more location, please reach out to our sales team at sales@saltbox.com

What’s included in a Saltbox membership?
Membership Category

The pricing is all-inclusive of your private warehouse suite or office space- equipped with power, HVAC, and wi-fi; our functional space - loading docks, conference rooms, and coworking areas; and Saltbox amenities - all utilities included, daily pickups from preferred carriers, access to the entrepreneurial community, and more!

Is an office included with the warehouse space?
Membership Category

No, however, we encourage our members to office out of their warehouse suites. They are fully equipped with: HVAC for comfort; Wi-Fi for internet access; and power for administrative duties. We also have coworking areas around the warehouse for your convenience, however, if an office is needed some Saltbox locations do offer private office space.

Can I customize my suite?
Membership Category

Absolutely! We encourage you to make it your own and build it out to suit your needs. We also offer consultations to help in customizing your suite and we have equipment on site, such as shelves, desks, packing stations and chairs available for rent.

How do I become a member?
Membership Category

Once you select your preferred suite, we will send you paperwork to review. After you sign, an invitation to the Member Portal via OfficeRnD will be sent in order to pay your security deposit. We do require security deposits prior to move-in. 

Do you require insurance to be a member?
Membership Category

We require limited liability insurance. There are a number of companies that provide these types of services for small businesses, but we are happy to make a recommendation if helpful.

Are memberships really month to month?
Membership Category

Yes, but a member with a month to month membership must give a 30 day notice when they decide to leave Saltbox. This means if a member would like to cancel their membership after one month - they must let us know on their move-in date, or they’d be committed to another month.

Do the office or warehouse suites include furniture and equipment?
Membership Category

For our locations that have office space available, we do provide a desk and chair. Warehouse suites are kept as is to allow you to customize as you see fit. We rent desks, chairs, shelves, packing stations and more! We have a staff on site available to assemble this furniture for you.

Does Saltbox membership cover parking?
Membership Category

Yes, for every membership there is a parking spot.

How do I pay for my membership?
Membership Category

All payments are made through our online membership platform. We accept credit cards and ACH payments. (Credit card payments incur a 3% processing fee)

Can I change the size of my suite?
Membership Category

Absolutely! Assuming there is space available, we encourage you to scale up or scale down depending on your needs. If you sign a membership agreement for a specific term length, you are committing to Saltbox for that length of time, but you are able to change your suite size within that membership.

What are typical hours?
Logistic Services Category

Our staffed Standard Operating Hours are 8AM-5PM Monday-Friday.

Our Member Hours are 7 days a week from 6AM-11PM.

What services and amenities are included in my membership?
Logistic Services Category

With a Saltbox membership, you have access to warehouse equipment, phone booths, conference rooms, and the photography studio.

Who is staffed at your locations?
Logistic Services Category

Our locations are led by a team whose mission is to help support your business’ success within and without the four walls of Saltbox. Our Community Operations team helps with everything from welcoming visitors and maintaining a clean and vibrant work environment and assisting with day to day operations. Our Elastic Workforce team also works at our locations, providing on-demand services to help you manage all aspects of your operation. You can book ongoing time with our E-force or schedule as needed.

Are the logistics services included in my membership?
Logistic Services Category

Some logistics services are included: daily pickups from preferred carriers, offloading However, specialized and individual logistics services would come at an additional cost.

Do I have to be onsite to receive my incoming or outgoing shipments?
Logistic Services Category

No, we have staff that can accept the shipment for you. We typically hold your shipment near the loading dock until you take it into your warehouse suite within 24 hours of receiving it.

For outbound shipments  typically our members load their own trucks. We can load your shipment, however, it’d be at an additional cost via our elastic workforce.

How do the photography studio and conference room services work?
Logistic Services Category

Photography sessions and conference room bookings are made through Office RnD. All memberships include an allotment of credits for the conference room and photography studio based on the suite size. Most locations have a variety of conference room sizes with white boards and monitors for screen sharing or conferencing. The photography studio comes with all the essential equipment (aside from the camera), as well as some additional props. Both must be booked out to guarantee your time slot. 

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