Igniting the Entrepreneurial Spirit: Discover the Idea that Launched Saltbox's Journey
A Workspace membership offers a comprehensive set of amenities designed to enhance your work experience. Not only are our warehouse and office spaces equipped with power, HVAC, and Wi-Fi, but you’ll also have access to our functional spaces, which include loading docks, shared work areas and phone booths. We also offer tech-enabled conference rooms and content studios that you are able to book using credits.
All your utilities, general receiving services, daily pickups from preferred carriers, unlimited coffee and access to an entrepreneurial community are also all covered with your membership! Our pricing is all-inclusive, ensuring that Members have access to a wide range of facilities and services to suit their needs.
Saltbox is primarily built for those fast-growing ecommerce and product-based businesses that value flexibility, logistics support, and an on-site team available to help them with their daily operations. Whether you've just launched, are selling across several channels, or need space in multiple cities for your product operations, there's a home for your business at Saltbox.
Please note, that due to us operating in a shared work environment, we do have some limitations to ensure safety and cohesion for all of our Members. We do not currently allow companies engaged in the production or sale of hazardous materials, noisy production processes, processes requiring excessive power, alcohol distribution, and other restrictions based on our certifications. We also have some restrictions based on regulations or laws that are state or city-specific.
Have a question about your business operating out of a Saltbox? Contact us here!
Saltbox offers dedicated and flex space options; we love learning about your business needs and how we can find the perfect space for you and your business. Book a tour to see for yourself and talk with our Location Manager about your needs to learn more!
For our locations that have office space available, we do provide a desk and chair. Warehouse suites are kept as-is to allow you to customize them as you see fit. We rent desks, chairs, shelves, packing stations, and more! We have a staff on-site available to assemble this furniture for you.
It’s not included, but many locations do offer the option to add an office alongside your warehouse suite. Alternatively, many Members choose to office out of their warehouse suites. Our warehouse is fully equipped with HVAC for comfort, Wi-Fi for internet access, and power for administrative duties. And the close proximity to your product is also a win! We do have conference rooms, co-working areas, and phone booths around the warehouse if you want a change of scenery or need to have a private conversation.
Our locations are led by a team whose mission is to help support your business’ success. Our Location Operations team helps with everything from welcoming visitors and maintaining a clean and vibrant work environment and assisting with day-to-day operations.
We can support Members' operations with on-site services such as Rental Equipment, Flex Storage, and eForce. These services allow you to save on overhead costs, store inventory that won’t fit in your space, and experience the benefits of a larger team dedicated to helping you with order preparation, processing, and more! Our staff consists of experienced Member specialists available to provide on-site support to help you manage all aspects of your operations. You can book ongoing time with our eForce or schedule as needed.
Photography sessions and conference room bookings are made through our Member Portal. All Memberships include an allotment of credits for the conference room and photography studio based on the suite size. Most locations have a variety of conference room sizes with whiteboards and monitors for screen sharing or conferencing. The photography studio comes with all the essential equipment (aside from the camera), as well as some additional props. Both must be booked to guarantee your time slot.
Our buildings are typically staffed 9AM-5PM Monday-Friday with Members having access 7 days a week from 6AM-11PM.
No, we have dedicated staff to receive and accept shipments on your behalf. Our team can even transport it to your suite at no extra cost in most cases. For larger shipments or those requiring additional processing, we will store them near the loading dock for up to 24 hours until you're ready to move them to your warehouse suite.
If you need more storage space, you can consider Flex Storage, which is charged per pallet at a daily rate. Additionally, our eForce team can assist you in processing your deliveries to ensure you're up and running and shipping orders as soon as possible.
Absolutely! We encourage you to make it your own and build it out to suit your needs. We also offer consultations to help customize your suite and have equipment on-site, such as shelves, desks, packing stations, and chairs available for rent. The one exception is that customizations must be non-permanent. Therefore, no structural changes are allowed unless pre-approved by your Location Operations Manager.
Yes, you can! We encourage you to scale up or down depending on your needs, provided that there is available space. Once you sign a Membership agreement for a specific term, you commit to Saltbox for that duration, but you always have the option to modify your suite size within your Membership. This allows you to optimize your workspace to suit your evolving business needs!
Fulfillment at Saltbox combines 3PL services with a personalized touch, making fulfillment more accessible.
Great question! When you submit a request to our fulfillment team, you will be assigned a dedicated ticket manager who will be your go-to person for any and all ticket inquiries related to that inquiry. We’ll be there to assist you every step of the way! While we don't have a specific account manager assigned to manage the details of your account, our ticket managers will make sure your needs are met and your experience is top-notch.
Designed with growing businesses in mind, our $500 subscription is a flat fee to give predictability to monthly costs. The subscription goes into effect the month after you sign your agreement. If we receive inventory or ship any orders the month you sign your Saltbox agreement - the $500 subscription will not apply and you will simply pay regular Saltbox Fulfillment Pricing.
You will receive your invoice on the 5th of the following month. (ex: April invoices will be sent out May 5th). It includes:
The cost of shipping labels and any work deemed a special project will be billed in addition to the $500 total.
We allow for just about any type of consumable custom packaging (boxes, bags, etc.) that you wish to use at no additional pick & pack cost. To successfully manage this packaging, we’ll ask the following things of you:
That depends! Scheduling the onboarding call will happen at your convenience once you complete the initial onboarding tasks outlined in a “Welcome to Saltbox” email that you’ll receive within 2-3 business days of signing the fulfillment agreement.
Inventory can arrive as soon as the next day and we can have that product ready to ship within 1 week. Be sure your inbound products meet these requirements or allow for additional time to get everything ready to ship.
We work with Members across many industries including health and beauty, fashion and apparel, home goods, food and beverage, and more. We have implemented a variety of successful solutions; however, there are cases where your products or orders may not be a good fit:
You can check out our full list of requirements here. In general, if your products arrive at Saltbox in a state that is ready to sell and can be easily matched to your submitted PO, receiving is free!
We know that isn’t always the case and can work with you to schedule a special project to perform the following actions upon receipt.
Examples of special projects include:
Yes! If you provide order history data that includes the size, weight, and destination of your packages we can determine which Saltbox location(s) will minimize your label costs. We’ll also review the benefits and risks associated with having inventory in multiple Saltbox locations and whether that makes sense for your business. We want what’s best for you!
In isolation, business owners like you rarely have the resources to find a workspace built for their unique needs. However, when those business owners come together in one central location (like Saltbox), they can access both the space and services they need individually and benefit from shared knowledge and a sense of community. That’s co-warehousing. For more, read our blog on co-warehousing.
The primary difference between Workspace and Fulfillment at Saltbox is the way the company chooses to handle the logistics side of the business. Our Workspace Members have their own dedicated suite and perform all the operations of picking and packing on their own (or alongside our team of trained professionals). Our Fulfillment Members, on the other hand, don’t need to be involved in the day-to-day operations. Saltbox oversees the entire process and keeps all the inventory in our Fulfillment Centers, located strategically around the country. To learn more about our Fulfillment solutions, click here!
We currently have Fulfillment Centers inside 3 Saltbox locations: Atlanta - Upper Westside, Dallas - Farmers Branch, and Los Angeles - Torrance. We also have a stand-alone warehouse facility located in Columbus, Ohio. The Columbus building does not have any Members on-site and no Workspace warehouse suites; however, all the other locations with a Fulfillment Center have an option for Fulfillment and Workspace together depending on your business needs.
We require limited liability insurance for our Workspace Members only. There are a number of companies that provide these types of services for small businesses, but we are happy to make a recommendation if helpful.
We would love for you to become a Member at any location that is convenient for your business across our network of locations. To inquire about extending your Membership to multiple locations, please let our team know when you come on-site to tour.
All payments are made through our online portal. We accept ACH and credit card payments (credit card payments incur a 3% processing fee).
To submit a referral to Saltbox, fill out the referral form on our website. Once you submit the form, you will receive a confirmation email from our team. The referral bonus for Workspace Memberships is a $500 flat rate paid after 90 days, and the referral bonus for Fulfillment Memberships is $500 after 500 orders through Saltbox. Insider tip: there isn’t a referral limit, so feel free to refer your whole network!
All referrals should be submitted via the website prior to touring and signing paperwork unless there is written communication with the location leader stating they were referred during the touring process.
Prior to opening a new location, we offer the option to sign up for the waitlist in order to stay up to date on our progress. We encourage you to do this because not only will you receive valuable and engaging info, BUT you will also receive the official announcement for our tours and open date, giving you first dibs on seeing the new location. If your desired suite size is full, the location team will put you on our waitlist and contact you when it becomes available!
If your desired location is full and you need an urgent solution, we recommend checking out one of our other locations, either in the same city or nearby. You may find that you can lean on our on-site staff for your fulfillment, freeing up valuable time for you and your team.
