FAQs

What type of business can I operate at Saltbox?

We are home to a diverse array of businesses and hope you can make Saltbox your home. We accommodate companies that manage physical goods, such as ecommerce, hardware, distribution, light production, resellers, and many more. Because we are a shared space, we have to maintain a safe and cohesive space for all our Members. We have limitations on allowing companies engaged in the production or sale of hazardous materials, noisy production processes, and other restrictions based on our certifications. We also have some restrictions based on regulations or laws that are state or city-specific.

What is co-warehousing?

In isolation, business owners like you rarely have the resources to find a workspace built for their unique needs. But when those business owners come together in one central location (like Saltbox), they can access both the space and services they need individually and benefit from shared knowledge and a sense of community. That’s co-warehousing

Is an office included with the warehouse space?

No, however, we encourage our Members to office out of their warehouse suites. They are fully equipped with: HVAC for comfort; Wi-Fi for internet access; and power for administrative duties. We also have coworking areas around the warehouse for your convenience, however, if an office is needed some Saltbox locations offer private office space.

How do I know how much space I’ll need?

Saltbox offers dedicated and flex space options; we love learning about your business needs and how we can find the perfect space for you and your business. Book a tour to learn more!

Do the office or warehouse suites include furniture and equipment?

For our locations that have office space available, we do provide a desk and chair. Warehouse suites are kept as-is to allow you to customize them as you see fit. We rent desks, chairs, shelves, packing stations and more! We have a staff on-site available to assemble this furniture for you.

Can I customize my suite?

Absolutely! We encourage you to make it your own and build it out to suit your needs. We also offer consultations to help customize your suite and have equipment on-site, such as shelves, desks, packing stations and chairs available for rent.

Can I change the size of my suite?

Absolutely! Assuming there is space available, we encourage you to scale up or scale down depending on your needs. If you sign a Membership agreement for a specific term length, you are committing to Saltbox for that length of time, but you are able to change your suite size within that Membership.

What services and amenities are included in my membership?

With a Saltbox Membership, you have access to warehouse equipment, phone booths, conference rooms, and the photography studio.

What’s included in a Saltbox membership?

The pricing is all-inclusive of your private warehouse suite or office space- equipped with power, HVAC, and Wi-Fi; our functional space - loading docks, conference rooms, and coworking areas; and Saltbox amenities - all utilities included, daily pickups from preferred carriers, access to the entrepreneurial community, and more!

How do I become a member at multiple locations?

We would love for you to become a Member at any location that is convenient for your business across our network of locations. To inquire about extending your Membership to a second or more location, please reach out to our sales team at sales@saltbox.com

How do I pay for my membership?

All payments are made through our online Membership platform. We accept credit cards and ACH payments (credit card payments incur a 3% processing fee).

How do I become a member?

Once you select your preferred suite, we will send you the paperwork to review. After you sign, an invitation to the Member Portal via OfficeRnD will be sent in order to pay your security deposit. We do require security deposits prior to move-in. 

Does Saltbox membership cover parking?

Yes, for every Membership there is a parking spot.

Do you require insurance to be a member?

We require limited liability insurance. There are a number of companies that provide these types of services for small businesses, but we are happy to make a recommendation if helpful.

Are memberships really month to month?

Yes, but a Member with a month-to-month Membership must give a 30-day notice when they decide to leave Saltbox. This means if a Member would like to cancel their Membership after one month - they must let us know on their move-in date, or they’d be committed to another month.

Who is staffed at your locations?

Our locations are led by a team whose mission is to help support your business’ success. Our Community Operations team helps with everything from welcoming visitors and maintaining a clean and vibrant work environment and assisting with day-to-day operations. Our eForce team also works at our locations, providing on-site support to help you manage all aspects of your operations. You can book ongoing time with our eForce or schedule as needed.

How do the photography studio and conference room services work?

Photography sessions and conference room bookings are made through Office RnD. All Memberships include an allotment of credits for the conference room and photography studio based on the suite size. Most locations have a variety of conference room sizes with whiteboards and monitors for screen sharing or conferencing. The photography studio comes with all the essential equipment (aside from the camera), as well as some additional props. Both must be booked out to guarantee your time slot.

What are typical hours?

Our staffed Standard Operating Hours are 8AM-5PM Monday-Friday.

Our Member Hours are 7 days a week from 6AM-11PM.

Do I have to be onsite to receive my incoming or outgoing shipments?

No, we have staff that can accept the shipment for you. We typically hold your shipment near the loading dock until you take it into your warehouse suite within 24 hours of receiving it. Typically for outbound shipments, our Members load their own trucks. We can load your shipment, however, it’d be at an additional cost via our eForce.

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